Is Voice shopping really happening?
Shopping via voice assistants may not have taken-off yet.
However, 40% of shoppers are expected to shop on voice channels by 2022! Hence, it is imperative to take steps towards Voice Enablement of your eCommerce store!
Enabling customer service on voice assistants is your gateway to Voice Shopping
Voice Up Your Store – Shopify App
In a matter of minutes, create an Alexa skill for your Shopify store and “voicify” aspects of customer service that make up more than 70% of customer inquiries
Voice-enabled customer service for your eCommerce store
Go where your customers are
45% millenials are turning to Alexa for things related to shopping needs. Can you really afford to miss out being on this channel?
Improve customer satisfaction
75% customers leave the brand because they are not happy with the customer service. Deliver a superior service experience through voice
Self-service is a necessity
50% customers want to resolve service issues themselves. And what better way to enable self-service than through voice!
Not using Shopify for your eCommerce Store?
No problem! We provide custom Alexa skills and Google Assistant actions for other eCommerce platforms too!